Listen to voices of customer

Listen to voices of customer

From gathering your customers’ voices to delivering key reports to your desk, MindsVOC allows you to hear ALL of your customers’ voice in real-time. With top performing STT(speech-to-text) engines and AI-driven text analysis solution, MindsVOC allows you a Seamless Interaction with your customers.

End to end Service

Gathering calls, chats, emails, SNS ->   Detecting and Categorizing -> Reporting

Top Performing Algorithm

STT (Speech-to-text) 86%-94%
Text Analytics 97%

Clear Data Visualization as the end result

30 day incoming trend, frequent words, risk detect trend, status of follow up process

Enterprise-oriented

Scalable to small, medium and large size corporations

Discover MINDs VOC

Contact Us

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Contact our MINDs VOC team

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 Email sun@mindslab.ai

 Tel +82-31-625-4340