Business

The key word of MINDs Lab’s business are ‘scalability’ and ‘customization.’
We create innovations in AI products through our chatbots, contact center solutions, and English education services.

Business Applications

maum VOC

maum VOC is a solution which analyzes voice of the customer.
 
 

maum AQC

maum AQC is a solution which visualizes and automatizes the quality control process.
 

maum RTA

maum RTA is one of the most advanced contact center solutions which assist call center agents to improve their work performance.

maum Chatbot

maum Chatbot helps to increase customer satisfaction rate and the quality of service via 24/7 service.
 

maum English

 
English education service based on Artificial Intelligence technology.

maum MRC

 
maum MRC provides answers to professional-level questions.

API

MINDsLab provides various types of API to assist our client in building their own chatbot services.

maum Academy

maum Academy provides courses on MINDs Lab’s own AI platform, maum.ai.

MAUM BOT ENG