AI Customer Center

Visualize customer needs

maum VOC allows you to see the ALL (email, call, chat, website, etc) of your customers’ voice in real-time. With top performing STT(speech-to-text) engines and AI-driven text analysis solution, maum VOC allows you a Seamless Interaction with your customers and increase work performance with well-performing risk management.

Smart quality control

maum AQC automates quality control and visualizes the process. Real-time voice recognition and text analytics increase work efficiency.

Real-Time Agent Assisting System

maum RTA makes the assistants’ job a lot easier by analyzing customers’ intention in real time and suggesting appropriate responses accordingly. This helps to reduce the wait time.

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 Tel +82-31-625-4340

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