Understand the voice of your customer

From gathering your customers’ voices to delivering key reports to your desk, maum VOC allows you to hear ALL of your customers’ voice in real-time. With top performing STT(speech-to-text) engines and AI-driven text analysis solution, maum VOC allows you a Seamless Interaction with your customers.

End to end Service

Gathering calls, chats, emails, SNS ->   Detecting and Categorizing ->  Reporting

Excellence Performance of the Algorithm

STT (Speech-to-text) 86%-94%
Text Analytics 97%

Accurate & Insightful Reports

Delivering key reports with information, such as recent trends, most frequent words and risk factors.

Customized Solution

Our solution is tailored for companies with diverse types of industries.

Contact Us

Have a question on maum VOC?
Contact our maum VOC team

Email us for your inquiries on MINDs Lab’s products and services.
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 Email hello@mindslab.ai

 Tel +82-31-625-4340

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